Employee Assistance Programs (EAPs) are employee benefit programs offered by many employers. EAPs are intended to help employees deal with personal problems that might adversely impact their work performance, health, and well-being. EAPs generally include short-term counseling and referral services for employees and their household members.
Employees and their household members may use EAPs to help manage issues in their personal lives. EAP counselors typically provide assessment, support, and referrals to additional resources such as counselors for a limited number of program-paid counseling sessions. The issues for which EAPs provide support vary, but examples include:
- substance abuse
- emotional distress
- major life events, including births, accidents and deaths
- health care concerns
- financial or non-work-related legal concerns
- family/personal relationship issues
- work relationship issues
- concerns about aging parents
An EAP's services are usually free to the employee and their household members, having been pre-paid by the employer. In most cases, an employer contracts with a third-party company to manage its EAP. Some of these companies rely upon other vendors or contracted employees for specialized services to supplement their own services, such as: financial advisors, attorneys, travel agents, elder/child care specialists, and the like.
Please contact your HR Deparment for further information on what EAP services are provided by your employer.
You may also contact us for any EAP related questions.