Employee Assistance Programs (EAP) are employee benefit programs offered by many employers. EAPs are intended to help employees deal with personal problems that might be adversely impacting their work performance, health, and well-being. EAPs generally include short-term counseling and referral services for employees and their household members.

Employees and their household members may use EAPs to help manage issues in their personal lives. EAP counselors typically provide assessments, support, and referrals to additional resources such as counselors for a limited number of program-paid counseling sessions. The issues for which EAPs provide support vary, but examples include:

  • Substance abuse
  • Emotional distress
  • Major life events such as births, accidents and deaths
  • Health care concerns
  • Financial or non-work related legal concerns
  • Family / personal relationship issues
  • Work relationship issues
  • Concerns about aging parents

An EAP’s services are usually free to the employee and their household members, having been pre-paid by the employer. In most cases, an employer contracts with a third-party company to manage its EAP. Some of these companies rely upon other vendors or contracted employees for specialized services to supplement their own services such as financial advisors, attorneys, travel agents and elder / child care specialists.

Please contact your HR Department for further information on what EAP services are provided by your employer. If you have any questions about EAP services we offer, please contact us.